Intercultural competence
“Imagine: one day you go to work and your company is “suddenly“ part
of an international organisation. It is taken for granted that you speak
English, that you know and understand the decision-making processes of
the holding company; it is presumed that you know what is being said
between the lines and how you should behave. Suddenly meetings are no
longer structured with an agenda, and requests to speak are rather
informal, seemingly non-committal. However, the new, constantly smiling
collegues seem to know exactly what is going on, and what has been
decided.“
(Althauser U. 1996)
Intercultural Training and Coaching - why?
- It supports to increase awareness for intercultural differences and resulting alternative modes eg regarding meetings, project management, solving problems and decision making processes
- It explains misunderstandings due to culturally different approaches and supports to reduce and prevent cultural shocks
- It enhances ability for co-operation with people from different cultural backgrounds thus using all available resource
- It supports in effectively addressing culture-related issues and developing suitable solutions and strategies
Thus intercultural Training and Coaching will support you to...
- Make your business more successful while dealing with international clients or suppliers
- While increasing customer- and supplier satisfaction
- Achieve your objectives more effective and efficient
- Build better business relations to faster conclusions and long-term business relationship
- Increase job satisfaction
- Enhance competitiveness